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This section explains how to manage your Account & Orders, including password changes, coupon management, order tracking, and wallet top-ups. Detailed instructions are provided below.

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Changing Password

  1. Go to “My Account” > “Account & Orders” in the sidebar
  2. Click “Confirm to Send” in the “Change Password” section
  3. Click “Confirm” in the pop-up window
  4. Check your registered email inbox and open our message, then click “Reset Password”
  5. Enter your new password and click “Confirm Changes and Login” to complete the process

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Coupon Management

  1. Navigate to “My Account” > “Account & Orders” in the sidebar
  2. Manage your coupons in the “My Coupons” section, where you can view unused, used, and expired coupons

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Order Management

View your order history—including completed and pending payments—in the “Account & Orders” section. Unpaid orders will appear here, allowing you to complete payment within the time limit without recreating the order. You can also request invoices for completed orders.
  1. Go to “My Account” > “Account & Orders” > “My Orders”
  2. Select the proxy type for the order you want to manage
  3. Enter the order number or select a start/end date range, then click “Search”
  4. Scroll to view order details. To generate an e-invoice, click “Invoice”

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Wallet Top-up

The LokiProxy Wallet allows you to securely store funds and use them to purchase any LokiProxy product. Here you can also check your balance, total top-ups, spent amount, top-up history, and usage records.
  1. Go to “My Account” > “Account & Orders” > “Wallet”
  2. Enter or select an amount in the “Top-up” module
  3. Review the top-up details in the “Order Summary” on the right, then click “Top-up”
  4. Choose your payment method in the “Order Confirmation” pop-up window and click “Top-up”